Welcome to My Bappa Online. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.
General Information
My Bappa Online is an online platform offering eco-friendly Ganpati idols and related festive products. All products, services, and content available on this website are subject to these Terms & Conditions.
We reserve the right to modify, update, or replace any part of these terms at any time without prior notice.
Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision
- The information provided by you is accurate and complete
- You will use the website only for lawful purposes
Unauthorized or illegal use of the website is strictly prohibited.
Product Information
We strive to display product details, colors, sizes, and images as accurately as possible. However:
- Slight variations may occur due to handmade craftsmanship
- Product colors may vary slightly depending on screen settings or photography
- Eco-friendly idols may naturally differ in texture or finish
All products are subject to availability.
Pricing & Payments
- All prices listed on the website are in INR (₹)
- Prices may change without prior notice
- We reserve the right to modify or discontinue products anytime
- Payments must be completed before order confirmation
Accepted payment methods may include:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Other online payment methods
Orders & Acceptance
Once an order is placed:
- You will receive an order confirmation
- Orders are processed subject to stock availability and serviceability
- My Bappa Online reserves the right to cancel or refuse any order due to pricing errors, stock issues, suspicious activity, or operational limitations
If an order is cancelled from our side, eligible refunds will be processed accordingly.
Shipping & Delivery
We aim to deliver products within the estimated timelines. However, delivery delays may occur due to:
- Festival rush
- Weather conditions
- Courier issues
- Operational challenges
Delivery dates are estimates and not guaranteed.
Customers are responsible for providing accurate shipping information. Incorrect address details may lead to delays or failed deliveries.
Returns, Refunds & Cancellations
Returns, refunds, replacements, and cancellations are governed by our separate policies available on the website.
Since Ganpati idols are fragile devotional products:
- Returns are accepted only in eligible cases
- Damaged product claims must be reported within the specified timeframe
- Orders cannot be cancelled after dispatch
Intellectual Property
All website content including:
- Logos
- Images
- Product photos
- Text
- Graphics
- Branding elements
are the property of My Bappa Online and may not be copied, reproduced, or used without written permission.
User Conduct
While using our website, you agree not to:
- Use the website for fraudulent activities
- Upload harmful software or malicious code
- Misuse customer support or payment systems
- Copy or exploit website content commercially
Violation of these terms may result in restricted access or legal action.
Limitation Of Liability
My Bappa Online shall not be held liable for:
- Minor product variations
- Delivery delays caused by third parties
- Temporary website downtime
- Indirect or incidental damages arising from website usage
Our liability is limited to the amount paid for the purchased product where applicable.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use customer information.
Governing Law
These Terms & Conditions shall be governed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Thane, Maharashtra.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
My Bappa Online
Thane, Maharashtra
Email: mybappaonline.com@gmail.com
